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FluentCart status Overview

This guide explains the different statuses you'll see throughout FluentCart. Statuses help you quickly understand the current state of your products, orders, payments, subscriptions, and more.

1. Product status

These statuses describe the visibility of your products.

StatusDescription
publishThe product is live and visible.
draftThe product is a saved draft.
privateThe product is live but only visible to specific users.
futureThe product is scheduled to be published at a future date.
trashThe product has been moved to the trash and is not visible.

2. Order status

Order statuses help you follow an order from the time it’s placed until it’s finished.

StatusDescription
processingThe order is being processed.
completedThe order has been fulfilled.
on-holdThe order is awaiting payment or action.
canceledThe order has been canceled.
failedThe order could not be processed, usually due to a failed payment.

3. Payment status

These statuses show the state of a payment transaction.

StatusDescription
pendingPayment has been initiated but not completed.
paidThe payment has been successfully received.
partially_paidA partial payment has been received.
failedThe payment attempt was unsuccessful.
refundedThe full payment has been returned to the customer.
partially_refundedA portion of the payment has been refunded.
authorizedThe payment has been approved by the provider but not yet charged (captured).

4. Transaction status

These statuses apply to individual transaction records.

StatusDescription
succeededThe transaction was successful.
pendingThe transaction is in process.
refundedThe transaction has been refunded.
failedThe transaction failed.
dispute_lostA payment dispute was opened and lost.

4. Transaction Types

These describe the nature of a transaction.

StatusDescription
chargeA standard payment from a customer.
refundA payment returned to a customer.
disputeA transaction related to a payment dispute.

5. Subscription status

These statuses track the lifecycle of a customer subscription.

StatusDescription
pendingThe subscription is created but waiting for the first payment to become active.
intendedAn early state before a subscription becomes pending.
trialingThe subscription is in a trial period.
activeThe subscription is currently active.
canceledThe subscription has been canceled.
pausedThe subscription is temporarily paused.
past_dueA subscription payment is overdue.
expiredThe subscription has reached its end date and is no longer active.
failingThe subscription has a payment issue.
expiringThe subscription is nearing its expiration.
completedThe subscription has completed its term.

6. Shipping status

These statuses track the fulfillment of physical goods.

StatusDescription
unshippedThe order has not yet been shipped.
shippedThe order has been shipped.
deliveredThe order has been delivered.
unshippableThe order does not require shipping (e.g., a digital product).

Customer status

These statuses describe the state of a customer's account.

StatusDescription
activeThe customer is an active user.
inactiveThe customer is an inactive user.

Stock status

These statuses indicate the availability of a product.

StatusDescription
instockThe product is in stock.
outofstockThe product is out of stock.
onbackorderThe product is out of stock but can be purchased and will be shipped when available.

Billing Intervals

These define the recurring payment schedule for subscriptions.

StatusDescription
yearlyYearly billing interval.
monthlyMonthly billing interval.
weeklyWeekly billing interval.
dailyDaily billing interval.

License status

These statuses are for products sold with license keys.

StatusDescription
activeThe license is active.
disabledThe license is disabled.
expiredThe license has passed its expiration date.

Fulfillment Types

These describe the type of product being sold.

StatusDescription
physicalA physical product that requires shipping.
digitalA downloadable or digital product that does not require shipping.

Order Types

These describe the nature of an order.

StatusDescription
paymentA standard one-time payment order.
subscriptionAn order for a new subscription.
renewalAn automatic renewal payment for an existing subscription.

Schedule status

These statuses apply to automated or scheduled tasks within FluentCart.

StatusDescription
pendingA scheduled task is waiting to run.
processingA scheduled task is currently running.
completedA scheduled task has finished.
failedThe task did not complete successfully.