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Viewing & Filtering Orders ​

The Orders list is your central hub for tracking all transactions and customer purchases in your FluentCart store. This guide will show you how to view your orders and use filters to quickly find the specific orders.

Understanding Order Stats Overview ​

Beyond the main list, you can get a quick summary of your order stats. To see this overview, click on More Actions button in the top right corner of the Orders screen, and then select "Show Order Stats". You can hide this overview anytime by using the same option again.

This section provides a snapshot of important order numbers, including:

  • All orders: The total count of all orders in your store.

  • Paid Orders: The number of orders that have been successfully paid for.

  • Paid Order items: The total count of individual product items across all paid orders.

  • Order value (Paid): The total monetary value of all paid orders.

    Screenshot of Orders List Page

Accessing the Orders List ​

  1. From your WordPress dashboard, navigate to FluentCart Pro > Orders in the top menu.
  2. This will open the main Orders screen, displaying a comprehensive list of all your store's orders.

Understanding the Orders List Table ​

The Orders list is presented in a table format, with each row representing an individual order and displaying key information at a glance:

  • Date: The date and time when the order was placed.
  • Customer: The name of the customer who placed the order.
  • Items: The number of distinct product items included in the order.
  • Total: The total monetary value of the order.
  • Payment Status: Indicates the current status of the payment.
  • Status: The current fulfillment or processing status of the order.
  • Order Type: Differentiates between various types of transactions.
  • Action Icons: On the far right of each row, you'll see icons that let you quickly print things like order details.

Filtering Orders ​

FluentCart provides many ways to filter your orders, helping you narrow down the list based on status or other criteria.

1. Filtering by Order Status ​

At the top of the Orders list, you'll find tabs that allow you to quickly filter orders by their main status:

  • All: Displays all orders regardless of their status.

  • Completed: Shows orders that have been successfully fulfilled and paid.

  • Processing: Displays orders that are currently being prepared or shipped.

  • On Hold: Shows orders that are awaiting payment or other administrative action.

  • Paid: Filters the list to show only orders for which payment has been received.

    Screenshot of Orders List Page

2. Using the Advanced Filter ​

For more specific control, use the Advanced Filter option:

  1. Enable the "Advanced Filter" by clicking the toggle button located at the top right of the Orders screen. You can add multiple advanced filter by clicking the +OR button.

  2. This will open a section with many filtering options, allowing you to search using specific details under two main categories:

Order Property: Filters related to the order itself, such as:

  • By order item
  • Order status
  • Payment Status
  • Order type
  • Payment Method

Customer Property: Filters related to the customer who placed the order, such as:

  • Customer First name
  • Customer last name
  • Customer Email and more.

Labels: Filter related to the Labels, such as:

  • Label Name
  1. Apply your desired filters and click "Apply" to see the refined list of orders.
  2. You can "Reset" the filters to view all orders again.

Screenshot of Advanced Filter Button

3. Using the Search Bar ​

You can also use the general search bar located at the top of the screen to quickly find orders by ID, Status, Payment status, Method, Amount, Customer Name, or Items.